FREQUENTLY ASKED QUESTIONS
Shopping at LE PRESTIGE SCANDINAVIA is easy: Use the CLOTHING, BAGS, SHOES and ACCESSORIES links. Once you have found an item, choose your size and click on the 'ADD TO SHOPPING BAG' button on the product page. Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page. Click on 'PROCEED TO PURCHASE' to complete your order.
Yes, you must create an account to shop at LE PRESTIGE SCANDINAVIA. By registering you'll be able to enjoy the following benefits - Track your orders and review past purchases - Request a return or exchange directly from your account - Add sold out items and products you love to your Wish List - Save your address and card details so you can shop even quicker next time
Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation For more information, please read our Privacy Policy in full.
To re-set your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.
We accept Visa, MasterCard, American Express and Klarna. You can also choose to pay with PayPal. All payments are processed through a secure checkout system. First-time orders must also be sent to the cardholder's billing address or work address. This process is not only for your security but so we can verify your details independently. To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly.
All your purchases are insured against theft and accidental damage whilst in transit from LE PRESTIGE SCANDINAVIA to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, we require proof of delivery.